SurePayroll Review 2026: Pricing, Features, and Is It Worth It?

SurePayroll review and pricing

If you're a small business owner or a household employer trying to stop doing payroll math by hand, SurePayroll is one of the names that comes up early — mostly because it's been around since 2000 and has been backed by Paychex, one of the largest payroll companies in the country, since 2011. Here's what you're actually getting for the price.

The two plans

SurePayroll keeps its pricing structure simple — a flat monthly base fee plus a per-employee charge, with unlimited payroll runs included either way (you're not charged per run, which matters if you do off-cycle bonus payments or fix mistakes):

  • Self-Service — around $20/month plus about $4 per employee per month. You calculate and file your own payroll taxes.
  • Full-Service — around $29/month plus about $7 per employee per month. SurePayroll calculates, files, and deposits your federal, state, and local payroll taxes, backed by an accuracy guarantee.

For a 10-employee business on Full-Service, that lands around $99/month — close to Gusto's roughly $109/month and OnPay's roughly $100/month, and a bit above Patriot Payroll's roughly $87/month.

What's included either way

  • Unlimited payroll runs at any frequency — weekly, biweekly, semi-monthly, or monthly
  • AutoPayroll, which runs payroll automatically on a set schedule so you don't have to remember
  • Direct deposit (SurePayroll doesn't mail paper checks, though you can print your own)
  • New-hire reporting and basic HR compliance tools like labor law posters
  • A mobile app for running payroll or checking reports from your phone

Add-ons worth knowing about

A few features cost extra: multi-state tax filing runs a flat ~$9.99/month regardless of how many states you're filing in (most competitors charge per state, so this can actually be a good deal if you have employees in 3+ states), time clock integration starts around $10/month, and accounting software sync (QuickBooks, Xero, Sage, and others) runs about $5/month.

Where it falls short

The most consistent complaint across reviews is customer service wait times — some users report 45+ minutes on hold, though quality varies by representative once you're connected. The mobile app also has fewer features than the desktop version, and there's no built-in time tracking without the paid add-on.

Who it's actually best for

SurePayroll makes the most sense for businesses under 50 employees who want straightforward payroll and tax filing without paying for a large HR feature set they won't use. It's also one of the few providers with a dedicated household-employer plan, which makes it a solid fit if you're paying a nanny or caregiver and need to stay compliant with household payroll tax rules.

If you need deep HR tools — structured onboarding workflows, a large benefits marketplace, performance tracking — Gusto or ADP will serve you better, at a higher price.

SurePayroll review: key takeaways

  • SurePayroll pricing is a flat monthly base fee plus a per-employee fee, with unlimited payroll runs on both plans.
  • Full-Service files and pays your payroll taxes; Self-Service is cheaper, but you file yourself.
  • It has a dedicated household payroll plan for nannies and caregivers, which many competitors don't.
  • In SurePayroll vs Gusto, cost is close at 10 employees; Gusto has more HR tools, while SurePayroll is simpler.
  • New customers get a 6-month SurePayroll free trial through our referral link.
  • Year-end tax forms and some add-ons cost extra, so include them when you compare prices.

Our bottom line in this SurePayroll review: it's a solid, no-frills choice of payroll for small business owners who want taxes handled without paying for extras they won't use.

Frequently asked questions

Is SurePayroll legitimate?

Yes — it's been operating continuously since 2000, is BBB A+ accredited, and has been a wholly owned Paychex subsidiary since 2011.

Does SurePayroll charge extra for year-end tax forms?

Yes, year-end tax services (W-2s and related filings) typically carry a separate charge, so factor that into your annual cost estimate.

Can I cancel anytime?

SurePayroll operates on a month-to-month basis with no long-term contract required.

Does SurePayroll have a free trial?

Yes. New customers who sign up through a SurePayroll referral link get a 6-month free trial, then pay the regular monthly price.

Is SurePayroll good for household employers?

Yes. SurePayroll has a dedicated household payroll plan that handles nanny and caregiver payroll and the related tax filings.

How much does SurePayroll cost per employee?

Roughly $4 per employee per month on Self-Service and about $7 per employee per month on Full-Service, on top of the monthly base fee. Add-ons like multi-state filing cost extra.

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